Start here
Language, costs you must separate, and the accounts you need before a launch.
About 2 hours of readingTutorials
Learn to run your VTU business.
Build practical skills in managing payments, provider balances and customer requests. Explore the curriculum and ask about training options and fees.
Learning pathways
Pathways
Run the service
Failed transactions, float, receipts, and how to answer a customer without guessing.
About 3 hours of readingPresent the brand
How to describe the service honestly, and what Growth support can take on later.
About 1 hour of readingCurriculum
Modules inside the training
01
What the business actually is
Explain, in your own words, the difference between the software, the provider and the gateway. · 20 min
02
Costs that are not the licence
List hosting, domain, float, gateway fees and ads as separate lines. · 25 min
03
Choosing services to offer first
Pick one service you can fund and support, instead of switching everything on. · 20 min
04
When a transaction fails
Read a status, decide whether the provider was debited, and tell the customer what you know. · 30 min
05
Customer care without sharing secrets
Ask for a reference number, never for a password or API key. · 20 min
06
Describing the brand
Write a short description that does not promise income or a partnership you do not have. · 20 min
Sample lessonOpen it in the video library
Free sample lesson
Wallet ledger, gateway settlement and provider float are not the same money.
Transcript
A customer wallet balance is a ledger entry. Money collected sits with your gateway until it settles to you. The provider float is cash you loaded so the provider will sell the service. If you treat those three as one number, you will misread the business. This lesson does not estimate your profit.
Options
Included with software, or on its own
| Aspect | With a software quote | Standalone enrolment |
|---|---|---|
| What you get | The lessons, if the quotation lists them | The same lessons, without a licence |
| Fee | Request a quote | Request a quote |
| Delivery | Curriculum overview and enrolment enquiry; full delivery details confirmed in your quote | Curriculum overview and enrolment enquiry; full delivery details confirmed in your quote |
Ask about the training format and available support when you enquire.
Installation
No. We explain hosting, domain, provider accounts and gateways in plain English. A technical person can still review the prerequisites on the integrations page.
Support & training
Refund & updates
Your next step
Let’s talk about your next step.
Explore the lessons and ask about the training option that fits your experience.
View curriculum and enquire