Can you white-label for my clients?
We can discuss it. White-label terms, who supports the end client, and whose gateway is used all have to be in the proposal. We will not imply it is included in Starter.
Solutions
Custom solutions
A proposal for a brief that does not fit a package.
You are an agency or a larger buyer and a packaged plan does not describe the work.
Common blockers
Questions to work through before you launch
Can you match a feature I saw elsewhere?
Only if we confirm it exists in Nova or we quote it as custom work. We’ll confirm feasibility and cost before you commit.
Do you offer an SLA?
Service levels and response times must be agreed in your contract. Include any required coverage when you request a proposal.
What should I send before the call?
The audience, the services, who owns the gateway and provider, and what “done” means. The consultation form asks for that.
Platform fit
Nova modules that match this stage
Nova module
Admin dashboard
You can see transactions, customers and settings without sharing one login across the team.
Nova moduleWallet and payments
Customers can fund a balance on your platform and pay for services, while collections stay with your gateway.
Nova moduleServices
You choose which bills and VTU services appear, and you can explain each one to a customer.
Optional support
Training and growth, only if you want them
Build your operational skills with Academy or get branding and launch help through Growth. Both are optional and included only when listed in your quotation.
Recommended starting point
Suggested scope
Consider Enterprise: For agencies and organisations with custom requirements. Request a quote to confirm the scope and cost.
Consultation
Tell us about your business
Purchase & licensing
Starter suits a first launch. Business adds branding and operational setup. Professional covers wider configuration and support, while Enterprise is tailored to custom requirements. We’ll confirm the right fit in your quotation.